Recent Telarus Partner Wins

Vertical: Energy and Petroleum

Number of Employees: 65​

Services Provided: IT Team as a Service (ITTaaS – our full outsourced IT Department product), Compliance Wrap (includes vCISO and GRC services)

Initial Contracted MRR: $7.5K MRR start and increased to $10,500 in 6 months​

Business Challenge Addressed: The customer was not happy with their current MSP. There were multiple projects and a need for a comprehensive IT plan presently not in place. Because KeyStone Solutions ITTaaS (IT Team as a Service) is so comprehensive, it covered everything the customer pay additional for from their previous MSP. Therefore, we IMMEDIATELY saved the customer an additional $40k per year on security services.

Prior to KeyStone, the customer also had several projects that were stalled due to network limitations, lack of information, and lack of both internal and MSP expertise. These were resolved by KeyStone during the customer on-boarding and continue to be monitored and implemented. Recognizing the importance of security, we are engaging in vCISO and GRC services that will be funded through the cost savings, further enhancing the security position of the company.

Vertical: Manufacturing

Number of Employees: 230​

Services Provided: IT Team as a Service (ITTaaS – our full outsourced IT Department product), Firewall as a Service (FaaS – for SD-WAN and SASE)

Initial Contracted MRR: $20K MRR start and increased to $25K in 6 months​

Business Challenge Addressed: The company had a change in ownership 90 days prior to contracting with KeyStone. The incumbent MSP lacked the knowledge to move the customer to a cloud-based approach and enhanced security position.

The customer still had an Exchange Server and very little security. KeyStone was able to immediately migrate to MS365 and provide our security suite that is a part of our IT Team as a Service product. We were able to offer a custom plan that included regular users and discounted pricing for manufacturing machines which required security tools and basic support.

KeyStone is working with IT Advisor to move the customer infrastructure to the cloud and provide services through SD-WAN and SASE products to enable remote work and on-site security.

Vertical: Healthcare Call Center

Number of Employees: 200

Services Provided: Infrastructure as a Service (IaaS), Server and backup Support, vCISO and GRC Support

Initial Contracted MRR: $7,500 MRR start and increased to $10,500 in 6 months​

Business Challenge Addressed: The client was dissatisfied with the incumbent MSP because they had started itemizing invoices with new charges and categorizing work as separate projects that used to be included in their contract. The customer needed a full MSP/MSSP with SOC 2 accreditation that could provide Infrastructure as a Service (IaaS), Server Farm support, and vCISO with GRC support.

KeyStone Solutions was able to provide these services and extend support into the existing customer ticketing system the included scripting for software installation. The customer required a mature security partner to align their security and GRC program with compliance standards and to help ensure a successful security and compliance audit.