Email Security
Your Email Just Got Smarter
KeyStone Solutions has upgraded your email protection with advanced AI-powered security. This page has everything your team needs to understand the new experience.
What's New
What's Changed?
Your email is now protected by Inky, an advanced email security platform that uses AI to detect phishing, impersonation, and social engineering attacks in real time. You'll see new warning banners on incoming emails that help you and your team make better decisions about which messages to trust.
Nothing about your email address, login, or daily workflow changes. The protection runs behind the scenes — the banners are the only visible difference.
Banner Guide
Understanding the Banners
New colored banners will appear at the top of some incoming emails. Here's what they mean:
This email passed security checks. No action needed — proceed normally.
Something about this email is unusual. Review the sender's address carefully before clicking any links or opening attachments.
This email has strong phishing or impersonation indicators. Do not click links, do not open attachments, do not reply. Report it immediately.
Reporting
How to Report a Suspicious Email
If you receive an email that looks suspicious — with or without a banner:
- 1
Don’t click any links or open attachments
- 2
Don’t reply to the sender
- 3
Click the Report This Email link in the Inky banner at the top of the message
- 4
If there's no banner, forward the email to: service@keystone.solutions
Our security team reviews every report and will take action if needed.
Training
Training Videos
FAQs
Frequently Asked Questions
Will this cost me anything extra?
No — this is included in your KeyStone managed services.
Do I need to install anything?
No. It works automatically.
What if a real email gets flagged?
Verify the sender's address. If it's legitimate, you can still open it. If it keeps happening, contact us.
Can I turn off the banners?
Banners are part of your organization's security policy and are managed by KeyStone.