Voice & Unified Communications
Connect Your Team. Anywhere, Any Device.
Modern VoIP and unified communications that replace legacy phone systems with flexible, feature-rich platforms — managed and supported by KeyStone.
Overview
Legacy phone systems are expensive to maintain, difficult to scale, and increasingly disconnected from how modern businesses operate. KeyStone's Voice and Unified Communications practice helps businesses transition to cloud-based VoIP platforms that deliver enterprise-grade calling, collaboration, and contact center capabilities at a fraction of the cost — with our team handling implementation, training, and ongoing management.
Capabilities
What's Included
Cloud VoIP
Replace your on-premises PBX with a cloud-hosted VoIP system — lower cost, easier management, and features your team will actually use.
Microsoft Teams Voice
Direct Routing and Operator Connect configuration to turn Microsoft Teams into a full-featured business phone system.
Number Porting & Migration
Seamless migration of your existing phone numbers to the new platform with zero disruption to incoming calls.
Call Center Solutions
Queue management, IVR, call recording, and reporting for teams that handle high inbound call volumes.
Mobile Integration
Business calls on any device — desk phone, softphone, or mobile app — with a consistent experience and your business number.
Ongoing Management
We manage your voice environment — moves, adds, changes, billing optimization, and tier-1 support for your users.
Why KeyStone for Voice & Unified Communications
What Sets Us Apart
Carrier-Agnostic
We work with multiple carriers to find the best pricing and coverage for your locations — and manage the relationship for you.
Microsoft-Certified
Our team is certified in Microsoft Teams Voice (Direct Routing) — so if you're already in M365, we make voice a natural extension.
One Vendor, Full Stack
Voice, IT, and security from a single partner means simpler billing, fewer calls, and better integration between your communications and your infrastructure.
Get Started Today
Curious What Better IT Looks Like?
A free, honest conversation about what's working, what's not, and whether we're the right partner for your business. No pressure, no sales pitch — just straight talk.